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TERMS AND CONDITIONS

shipping policy

Shipping Policy

We are committed to delivering your orders swiftly and seamlessly.

• Cash on Delivery (COD): Available on eligible orders.

• Standard Shipping: Orders are typically delivered within 5-7 business days.

• Express Shipping: For expedited delivery, orders arrive within 2-3 business days.

- Delivery timelines may vary based on location, courier logistics, and unforeseen circumstances.

Return & Refund Policy

Customer satisfaction is our priority, and we endeavor to provide a seamless return and exchange process.

Eligibility for Returns

• Returns must be initiated within 7 days of delivery.

• Items must remain unworn, unwashed, and in pristine condition, with all original tags and packaging intact.

• Refunds for eligible returns will be processed within 5-7 business days following inspection and will be credited to the original payment method.

• Customers bear the cost of return shipping unless the item is defective or damaged upon arrival.

Exchanges

• Exchanges are permitted for size or color discrepancies. Should your item not fit as anticipated, you may request an exchange.

• If the exchange is necessitated by customer selection error (e.g., incorrect size or color), a nominal processing fee of ₹99 will be applicable.

• Set and combo products must be exchanged in their entirety; individual items within a set cannot be exchanged separately.

• Only the items explicitly mentioned in the exchange request will be collected. Providing additional or incorrect items will result in the cancellation of the pickup.

- To initiate a return or exchange, please reach out to our customer support team.

privacy policy

Privacy Policy

We respect your privacy and are dedicated to safeguarding your personal information.

1. Collection of Personal Information

To ensure a seamless shopping experience, we collect essential details, including:
•    Name
•    Email address
•    Contact number
•    Shipping and billing address

2. Utilization of Your Information

Your information is used strictly for:
•    Order processing and fulfillment
•    Customer support and assistance
•    Marketing communications (only if explicitly opted-in)

- Under no circumstances do we share, sell, or rent your personal information to third parties.

3. Secure Transactions

All payments are processed through trusted and encrypted payment gateways, ensuring absolute security for your financial data.

4. Cookies & Analytics

To enhance your browsing experience, we employ cookies to:
•    Optimize website functionality
•    Analyze site traffic and performance metrics

You may adjust cookie preferences through your browser settings.

5. Your Rights & Control

You have complete autonomy over your personal data. You may:

•    Access, modify, or request deletion of your information at any time by contacting us.

•    Opt out of marketing
communications should you choose to do so.

For any privacy-related inquiries or requests, our team is always available to assist you.

We appreciate your trust in us and look forward to serving you with excellence.

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